Frequently Asked Questions

FAQs

Do you deliver flowers in Ulaanbaatar?

Yes. We deliver across Ulaanbaatar every day from 10:00 to 20:00 — usually within 2–3 hours of your order. Delivery is ₮15,000–20,000 in the city center (A district) and ₮20,000–25,000 in the B district.

Can I order a custom bouquet?

Absolutely. Share your idea, colors, and budget — our florists will design a one-of-a-kind arrangement. Please place custom orders 2–3 days in advance.

How far in advance should I book wedding flowers?

We accept wedding orders with advance booking — the earlier you contact us, the more time we have to plan ceremony arches, venue styling, and bridal bouquets in every detail.

Do you offer corporate and event decoration?

Yes — we create sophisticated arrangements for offices, hotels, restaurants, and events of every size, with weekly or monthly subscription options.

How can I place an order?

Call 8888-0290 or 7766-1110, message us on Facebook or on Instagram @adore.floral.atelier, or send the form above — we will confirm your order right away.

How can I pay, and can I change or cancel my order?

You can pay by bank transfer or by card. Orders can be changed or cancelled at any time before they go out for delivery.

Can I request a specific flower?

Yes. Confirm 2–3 days in advance so we can source the exact blooms.

Can I change colours after ordering?

Yes, any time before the order goes out for delivery.

Do you take wedding orders?

Yes. Please book in advance.

When should I order?

Same-day for simple orders (10:00–20:00). Custom and wedding: book ahead.